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INTRODUCTION
Rock ‘N’ Sole
Plaice is a café, which is famously known for its affordable fish and chips,
however they do provide other foods such as jacket potatoes, onion rings, and
drinks (see appendix K2). Although, it is a small business, it still has huge
growth potential but it has been held back due to its weaknesses. For instance,
they claim that all their food is freshly produced (see appendix F2); however
after my observation I would think differently, as most of the food was cold
and didn’t look very fresh (see appendix E7). Rock ‘N’ Sole Plaice was
established in late 2010 (see appendix F1) by a sole trader, by which I mean it
is a business run by one individual. The businesses aim (a stated target for
the future) this year is too increase Rock ‘N’ Sole Plaice’s revenue by at
least 5% (see appendix F7). The cafe is located in Jumeirah, which is the main
residential area in which most British expats reside and it is also surrounded
by seven different British schools (see appendix H2, H1). As a result, its
target market, (the group of consumers aimed by the business) usually contains
expat British students who attend the schools nearby and perhaps their
families, it’s hard to specify an age range for their target market as the
schools have a range of children attending from the age of 3 to 18, plus many
take their families along with them to eat. Although, since most schools
surrounding it are secondary schools I would say its target market is children
aged between 13 and 18 years old, which is proven by my primary market research
in which 90% of my participants were between my target market range (see
appendix A1).
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